We appreciate the confidence you invest in us and understand how crucial secure transactions and information privacy are. This privacy statement explains how the Srimanglam website, https://srimanglam.com/, and its affiliates, Meadow Tradex and Builds Private Limited and its subsidiaries, gather, utilise, share, safeguard, or otherwise process your personal information. Please be aware that we do not offer any products or services under this Platform outside of India, even though you might be able to explore some areas of the Platform without registering with us. Your personal information may be processed and kept in India, which may have different data protection legislation than the nation in which you are now based. By using this platform, sharing your information, or utilizing any of the goods or services made available there, you expressly accept the Terms of Use, the applicable Service/Product Terms and Conditions, and this Privacy Policy's terms and conditions as well as the agreement to be governed by Indian law, including but not limited to laws pertaining to data protection and privacy. Please refrain from using or gaining access to our Platform if you disagree.
When you use our platform, services, or otherwise interact with us during the course of our relationship, we may also collect personal information about your identity, demographics, and other information as may be provided from time to time. Information provided to us during sign-up/registration or while using our platform, such as name, date of birth, address, telephone/mobile number, is just one type of information we may gather. Any such information supplied as identification or address evidence, including email ID and occupation. Some of the information you may occasionally give us includes your purchasing habits, preferences, phone records, device location, voice, browsing history, and other information. Our main objective is to give you a secure, effective, effortless, and personalised experience. This enables us to offer services and features that will probably satisfy your needs. Any such information supplied as identification or address evidence, including email ID and occupation. Some of the information you may occasionally give us includes your purchasing habits, preferences, phone records, device location, voice, browsing history, and other information. Our main objective is to give you a secure, effective, effortless, and personalised experience. This enables us to offer services and features that will probably satisfy your needs. We may keep tabs on the purchasing habits, preferences, and other data you choose to share on our platform. To better understand and serve our users, we use this data to do research on their demographics, interests, and behaviour. This data is gathered and evaluated on an aggregate level. This information may include the URL you just came from (whether or not it is on our Platform), the URL you next visit, and other information. your IP address and browser information on your computer. We will gather and store your personal information, such as your name, contact information, email address, communication address, date of birth, gender, zip code, lifestyle information, demographic data, and employment information, if you join our loyalty programme or take part in a third-party loyalty programme that we offer. This information is given to us or a third-party business partner by you, that runs platforms where customers may purchase goods and services and earn loyalty points, which can then be redeemed. Additionally, we will compile data about your interactions with the Platform and other platforms used by our business partners. You will be subject to their privacy rules when a third-party business partner gets your personal information directly from you. We ask that you read their privacy policies before engaging in any transaction with them as we will not be liable for their privacy practises or the information contained in their privacy policies. Making any information public. In order to provide services, enable transactions, or refund for cancelled transactions, we may need additional information from you if you create an account with us or conduct business with us, such as your billing address, credit card number, expiration date, and other payment instrument information. We will collect the information you give us if you choose to post messages on our message boards, personal messages, images, photos, the gift card message box, chat rooms, or other message areas, or if you use voice commands to shop on the Platform. Please use caution when posting such messages, personal details, photos, and reviews because they will be in the public domain and may be read by others as well. As allowed by law, we keep this information as long as it's required to settle disputes, offer customer support, conduct internal research, and troubleshoot issues. We may compile information about you into a file if you send us personal correspondence, like emails or letters, or if other users or third parties send us correspondence regarding your activities or postings on the Platform. Despite the fact that you can explore some areas of our Platform without registering, other activities (including placing a purchase, using our online content or services, or taking part in any events) do require registration. Your contact information might be used to send you offers according to your interests, past purchases, or preferences. We kindly ask you not to ever submit critical personal information, such as your debit/credit card PIN, net-banking password, or mobile banking password, if you receive an email or a call purporting to be from Srimanglam. At no time do we at Srimanglam or our affiliated logistics partner get in touch with you and ask for such information. If you have previously disclosed such information, you should do so right away.
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. We will ask for your permission to allow us access to your text messages (SMS), instant messages, contacts in your directory, camera, photo gallery, location and device information: (i) to send commercial communication regarding your orders or other products and services (ii) enhance your experience on the platform and provide you access to the products and services offered on the Platform by sellers, affiliates, partners or lending partners. You understand that your access to these products/services may be affected in the event permission is not provided to us. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about users' activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete surveys conducted either by us or through a third- party market research agency. These surveys may ask you for personal information, contact information, gender, date of birth, demographic information (like pin code, age or income level) attributes such as your interests, household or lifestyle information, your purchasing behaviour or history preference and other such information that you may choose to provide. The survey may involve collection of voice data or video recordings. Participation in these surveys are purely voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.
Our platform contains links to other websites that may track your personal data. The privacy policies or the contents of those websites that are linked are not under the control of Srimanglam. Security Precautions
After creating an account, we give all users the option to choose whether or not they want to receive non-essential (promotional, marketing-related) communications from us. Please unsubscribe from our promotional communications by clicking the unsubscribe link in the email if you do not want to receive them.
Only those who are able to enter into a contract that is enforceable under the Indian Contract Act of 1872 are permitted to use our platform. Children under the age of 18 are not subject to our knowing solicitations or collection of their personal information. You warrant that you have the right to share any personal information of minors with us and grant us permission to use that information in accordance with this Privacy Policy if you have done so.
We store your personal data for no longer than is necessary to fulfil the purposes for which it was obtained or as mandated by any applicable laws. However, we reserve the right to keep your personal information if we are required by law to do so, if we must comply with any applicable statutory or regulatory retention requirements, if we believe it may be necessary to stop fraud or other abuse in the future, if it will help Srimanglam defend against legal claims or exercise its legal rights, or for any other lawful reason. We might keep your information on file in anonymized form for future analysis and study.
We store your personal data for no longer than is necessary to fulfil the purposes for which it was obtained or as mandated by any applicable laws. However, we reserve the right to keep your personal information if we are required by law to do so, if we must comply with any applicable statutory or regulatory retention requirements, if we believe it may be necessary to stop fraud or other abuse in the future, if it will help Srimanglam defend against legal claims or exercise its legal rights, or for any other lawful reason. We might keep your information on file in anonymized form for future analysis and study. By writing to us at the address listed below, you have the option to revoke any consent you have already given. In the subject line of your communication, please include "for withdrawal of consent." Before acting on your request, we shall confirm such demands. Please be aware, though, that revoking consent will not be effective in the past and will be done so in line with the rules of this Privacy Policy, any applicable Terms of Use, and relevant laws. If you withdraw your consent granted to us under this Privacy Policy, it may be difficult for you to access the Platform or we may not be able to provide you with the services we believe you need.
You consent to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy by using our Platform or by supplying your information. If you give us any personal information about other people, you warrant that you have their consent to do so and grant us permission to use that information in the ways described in this privacy statement. You grant us (including our other corporate entities, affiliates, lending partners, and other third parties) permission to use your personal information when you provide it via the Platform or other partner platforms or institutions. For the purposes listed in this privacy statement, you hereby consent to be contacted by (technology partners, marketing channels, business partners, and other third parties). By writing to the grievance officer at the address listed below, you have the ability to revoke any consent you have already given. The subject line of your message should state "Withdrawal of consent for processing personal information." Before responding to such requests, we shall verify them. Please be aware, though, that revoking consent will not be effective in the past and will only be permitted under the conditions outlined in this privacy statement, any applicable terms of use, and legal requirements. If you revoke the consent you provided to us under this privacy policy, we reserve the right to.
Please review our Privacy Policy frequently for updates. In order to reflect changes to our information practises, we may amend this privacy statement. When required to do so by applicable law, we will notify you of significant changes by posting the date our Privacy Policy was last updated, posting a notice on our platform, or sending you an email.
Mr. Neeraj, Designation: Customer Care Executive Meadow Tradex and Builds Private Limited, Triveni Puram, Bandhwa Tahir Pur, Jhusi Prayagraj- 211019 Contact us: customergrievance@Srimanglam.com Phone: +91 9005663300 Time: Mon - Sat (9:00 - 18:00)
You can reach our customer support team to address any of your queries or complaints related to product and services by writing to info@srimanglam.com Phone: +91 9005663300 Time: Mon - Sat (9:00 - 18:00).
If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.
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